Information for Consumers

Further Information

Consumer Information Brochure
Consumer FAQs 






Explaining medication image

Making it safer – expert advice

Pharmaceutical Reform means that extra pharmacists will be working in Tasmanian public hospitals. They will work with your hospital doctors and nurses to better manage your medicines.
As part of the change, staff in Tasmanian public hospitals will ensure you leave hospital with a better understanding of the medicines that you are taking. A list of your medicines will also be sent to your General Practitioner (GP) or health clinic before your next visit. This means that your GP will have up-to-date information about your hospital treatment and medicines, helping to improve your overall care.

Making it easier – better access

The old system:
Previously, public hospitals in Tasmania would provide only a 3–5 day supply of medicines when you left hospital.
This meant that you would often need to visit your GP for another prescription soon after leaving hospital. You would then need to visit your local pharmacy to get your prescription filled.
The amount of medicine supplied with a prescription from an outpatient clinic also varied depending on what medicine you needed.
The new system:
From February 28th 2011 Tasmanian public hospitals will start using the Pharmaceutical Benefits Scheme (PBS).
This means you will receive up to one month’s supply of medicines when you leave hospital (or attend as an outpatient). This will give you more time to visit your GP to arrange further prescriptions.
The new system – contributing to the cost of your medicines 0p
Because a larger amount of medicine is being supplied by the hospital pharmacy, it is necessary for you patients to contribute to the cost of these medicines.
This cost is similar to what you would pay at your local pharmacy for items on the PBS*. This is known as the patient co-payment.
*An additional charge may apply for some medicine brands that are supplied through your local pharmacy
The PBS is an Australian Government program that subsidises the cost of many common medicines. This means that the Australian Government pays the difference between what you pay (the co-payment) and the actual cost of the medicine, which can be substantially more. 
The PBS Safety Net
If you or your family need a lot of medicines in a calendar year, the PBS Safety Net may help you with the cost of your medicines. Once you or your family reach the Safety Net threshold, you can apply for a PBS Safety Net card—then your PBS medicine will be supplied at a reduced cost or free of charge for the rest of the calendar year.

  • Co-payments made for any outpatient or discharge medicines supplied by the hospital pharmacy count towards your PBS Safety Net.
  • You are responsible for keeping track of the amount you have spent on your medicines. Ask for a record of your hospital co-payments (known as a Prescription Record Form or PRF) to take to your local pharmacy.
    To learn more about the PBS Safety Net you can visit the Medicare Australia website.

How to pay

  • Payments for your medicines can be made at the hospital cashier as you leave the hospital, or paid later at Service Tasmania, Australia Post, by mail, via BPAY or by phone using the invoice provided to you with your medicines.

    Payment Page Service Tasmania>> 

Financial Hardship
If you are having difficulties paying for your medicines supplied by hospital assistance may be available. Please ask about this if you need more information.