Information for visitors at North West Regional Hospital

On this page

COVID-19 visitor restrictions

All visitors need to be fully vaccinated. Exemptions are available on compassionate grounds. Please contact the hospital for further information.

Please don’t visit the hospital if you or anyone you live with:

have a cold, diarrhoea, vomiting or any infectious condition
is unwell
has a fever, cough, sore throat, runny nose or shortness of breath
has lost their sense of taste or smell
is awaiting a coronavirus (COVID-19) test result
has coronavirus (COVID-19)
must self-isolate due to coronavirus (COVID-19) and is not yet allowed to leave
was in contact with someone in the last 14 days confirmed to have coronavirus (COVID-19)
arrived in Tasmania within the last 14 days from 'medium risk' or 'high risk' location.
You may also be asked to leave while clinical and personal care procedures are being carried out.

For patient admission information, visit the For Patients section on our website.

For more information go to Coronavirus.tas.gov.au.

Temporary access information for outpatients

Construction of the antenatal clinic has commenced and is expected to take 10-12 months.
Paediatric outpatients can enter through the door on the right in the main entrance foyer.
Adult and allied health outpatients can access the outpatient department via the main corridor.

You may usually visit a patient between 2:30 pm and 6 pm daily.
If you can’t get to the hospital during visiting hours, we may be able to arrange another time for you.
Talk to the staff in charge of the ward if you want to visit outside normal visiting hours.
It is recommended to contact us ahead of visiting to confirm any changes to rules and visiting hours.

Please clean your hands using soap and water or a hand sanitiser.
You need to do this when you enter or leave the patient’s room or other areas of the hospital.

You may be accompanied by a caregiver or support person if required however if you are independent and attending an appointment, it is recommended that the person bringing you does not attend the facility unless required.
One person only may visit a patient at any one time.
Exceptions are listed below for certain wards and parts of the hospital.

Area / Ward	Number of visitors
Acute Medical Unit	Two support persons permitted
Department of Critical Care Medicine	Two visitors will be allowed at any one time
Emergency Department	A single visitor is permitted in the following circumstances: A parent/guardian of a dependent child A support person for a patient requiring significant physical, communication or comprehension assistance. On compassionate grounds. We understand that coming to an Emergency Department can be very stressful, but these restrictions are necessary to reduce crowding in the busy Emergency Department and waiting areas.
Maternity Unit	An upper limit of two people to support mothers in the maternity unit (this limit of two includes the partner, if the partner is present).
Medical C Ward	Visitors are not permitted unless by exemption
Medical and Surgical Wards	One visitor per patient, for a maximum of 1 hour per visit.
Paediatric Unit	Visitor numbers to the NWRH Paediatric Ward are restricted to two (2) visitors/support people (inclusive of parents).
Palliative Care	An upper limit of four visitor for patients receiving end-of-life care, and the capacity for one visitor to stay overnight and for pets to visit where appropriate.
Operating Theatre and Recovery Room	Visitors not routinely allowed. Parents may visit children post-surgery
Outpatient clinics and community centres	Support person only