Information for visitors
COVID-19 visitor restrictions
Until further notice, we ask that patients and visitors follow visiting restrictions and social distancing rules, including:
- 2 visitors per patient per day.
- Visitors must not stay for longer than 60 minutes.
- Visiting hours are 2:30 pm to 7:00 pm.
- Requests for exceptions to these guidelines can be discussed with the in-charge ward nurse.
- Approved visitors will be screened before they are allowed in the hospital.
If you are an approved visitor, you must:
- Wear a mask at all times while in the Hospital.
- Wash your hands upon entry and exit of each ward or service areas.
- No food or drink to be consumed by visitors at patient bedside.
We recommend children do not visit patients unless the patient is critically unwell.
Please don’t visit the hospital if you or anyone you live with:
- has a cold, diarrhoea, vomiting or any infectious condition
- is unwell
- has a fever, cough, sore throat, runny nose or shortness of breath
- has lost their sense of taste or smell
- has been diagnosed with COVID-19 and is in isolation
- is awaiting a COVID-19 test result and is in isolation
- is a close contact, and is not permitted to enter or remain on the premises of a high-risk facility.
You may also be asked to leave while clinical and personal care procedures are being carried out.
For patient admission information, visit the For patients section on our website.
For more information, go to coronavirus.tas.gov.au.
Temporary access information for outpatients
- Construction of the antenatal clinic has commenced and is expected to take 10-12 months.
- Paediatric outpatients can enter through the door on the right in the main entrance foyer.
- Adult and allied health outpatients can access the outpatient department via the main corridor.
Visiting hours
- You may usually visit a patient between 2:30 pm and 7:00 pm daily.
- If you can’t get to the hospital during visiting hours, we may be able to arrange another time for you.
- Talk to the staff in charge of the ward if you want to visit outside normal visiting hours.
- It is recommended to contact us ahead of visiting to confirm any changes to rules and visiting hours.
Hand hygiene
- Please clean your hands using soap and water or a hand sanitiser.
- You need to do this when you enter or leave the patient’s room or other areas of the hospital.
Visitor numbers
- You may be accompanied by a caregiver or support person if required however if you are independent and attending an appointment, it is recommended that the person bringing you does not attend the facility unless required.
- Two visitors per patient per day for a maximum period of 60 minutes between the hours of 2:30 pm and 7:00 pm.
- Exceptions are listed below for certain wards and parts of the hospital.
Visitors allowed:
|
Area / Ward |
Number of visitors |
|---|---|
|
Acute Medical Unit |
Two support persons permitted |
|
Department of Critical Care Medicine |
Two visitors will be allowed at any one time |
|
Emergency Department |
A single visitor is permitted in the following circumstances:
We understand that coming to an Emergency Department can be very stressful, but these restrictions are necessary to reduce crowding in the busy Emergency Department and waiting areas. |
|
Maternity Unit |
An upper limit of two people to support mothers in the maternity unit (this limit of two includes the partner, if the partner is present). |
|
Medical C Ward |
Visitors are not permitted unless by exemption |
| Medical and Surgical Wards | One visitor per patient, for a maximum of 30 minutes per visit. |
|
Paediatric Unit |
Visitor numbers to the NWRH Paediatric Ward are restricted to two (2) visitors/support people (inclusive of parents). |
|
Palliative Care |
An upper limit of four visitor for patients receiving end-of-life care, and the capacity for one visitor to stay overnight and for pets to visit where appropriate. |
|
Operating Theatre and Recovery Room |
Visitors not routinely allowed. Parents may visit children post-surgery |
|
Outpatient clinics and community centres |
Support person only |
What can I bring?
- You can bring patients things like books, magazines and fruit.
- Some wards like the Intensive Care Unit (ICU) do not allow flowers.
- Please contact us before bringing or sending someone flowers.
