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Visitor restrictions

Get information about visiting a patient at the Launceston General Hospital in Tasmania. This includes visiting hours and visitor restrictions.

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COVID-19 visitor restrictions

Until further notice, we ask that patients and visitors follow visiting restrictions and social distancing rules, including:

  • 2 visitors per patient at a time
  • Visiting hours are 2:00 pm to 7:00 pm.
  • Requests for exceptions to these guidelines can be discussed with the in-charge ward nurse.

If you are an approved visitor, you must:

  • Wear a mask in all clinical areas while in the Hospital.
  • Wash your hands upon entry and exit of each ward or service areas.
  • No food or drink to be consumed by visitors at patient bedside.

We recommend children don't visit patients unless the patient is critically unwell.

Please don't visit the hospital, specialists clinic or other services if you or anyone you live with:

  • has a cold, diarrhoea, vomiting or any infectious condition
  • is unwell
  • has a fever, cough, sore throat, runny nose or shortness of breath
  • has lost their sense of taste or smell
  • has been diagnosed with COVID-19
  • is awaiting a COVID-19 test result
  • is a close contact of positive COVID-19 case

You may also be asked to leave while clinical and personal care procedures are being carried out.

For patient admission information, visit the for patients section.

For more information, visit the coronavirus (COVID-19) page.

Visiting hours

  • You may visit a patient between 2:00 pm and 7:00 pm daily
  • Visiting hours and rest periods may be different in some wards
  • Nursing staff may change these times as needed
  • Patients can decide whether they wish to receive visitors
  • Patients can ask us to exclude their details from the enquiry information database
  • In some situations, we may stop you from visiting. This may be for medical, social or legal reasons
  • Sometimes we may ask you to leave while treatment and care are happening.

Number of visitors

  • You may be accompanied by a caregiver or support person if required however if you are independent and attending an appointment, it is recommended that the person bringing you does not attend the facility unless required.
  • 2 visitors per patient at a time between the hours of 2:00 pm and 7:00 pm.
  • Exceptions are below.

Area of hospital

Number of visitors
Emergency Department
  • One parent or guardian if the patient is a child
  • One support person if the patient needs help to move, talk or understand information
  • One visitor on compassionate grounds. This means in very special cases.  
Neonatal Intensive Care
  • Two parents or guardians at any time
  • Siblings and grandparents with approval and with a parent or support person present who can be responsible for the visitors.
Paediatric Unit

  • Families are encouraged to participate in their child’s care. Two parents/carers are permitted on the ward with accommodation for one parent/carer only to stay overnight.

    (Other visitors including siblings are at the discretion of the Nurse Unit Manager)
Maternity Ward
  • One visitor at a time. Exemptions may be applied for siblings – one at a time.
Birth Suite
  • An upper limit of two people to support mothers in the maternity unit (this limit of two includes the partner if the partner is present). 
Pregnancy & Gynaecology Outpatient Clinics
  • Due to limited space in this unit, please limit attendance of support people unless required
Operating Theatre and Recovery Room
  • No visitors
  • Parents or guardians may visit children post-surgery
Short Stay Surgical Unit
  • One support person
Palliative Care
  • Four visitors for patients receiving end-of-life care
  • One visitor may stay overnight
  • Pets may visit (if appropriate)
Specialists clinics and other services
  • No visitors. One Support person only if needed.

Rules for visiting a patient

  • Always wear a facemask if you are 12 or older in clinical areas and when asked
  • Wash your hands
  • Maintain a safe social distance from others
  • Cover your cough or sneeze and then wash and dry your hands
  • Please be respectful to staff, other patients and other visitors
  • If you act aggressively, we will not allow you to visit in the future

Other ways to keep in touch with a patient

  • We understand that this is a very challenging time for everyone
  • You can use other ways to keep in touch like phone or text
  • The hospital phone number is (03) 6777 6777
  • Please ask for the ward that the patient is in
  • You may call to ask about a patient between 9 am to 5 pm
  • Outside these hours, please don’t call unless it is urgent
  • To help our staff, please provide the name of one family member to be the main contact for information on your admission form

Type of information we share with your visitors

  • Details of your illness are confidential. This means it is private.
  • We will not share your personal information without you telling us it is OK. This is called giving consent.
  • We may provide information to the person you tell us is your next-of-kin on your admission form.
  • Next-of-kin may be your spouse, de facto partner, children or a blood relative like grandparent or sibling. 

Supporting children as in-patients

  • It is important to spend lots of time with your child in hospital.
  • You can help your child by assisting the hospital team if they ask.
  • Sometimes nurse may need to limit part of your visit during treatment.
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