Information for visitors
Our visiting hours are between 10.00 am and 8.00 pm daily.
When planning your hospital visit and before you leave home, check with the hospital to make sure the patient is well enough to see you. Patients can be away from their room during the day for tests and treatments, so check in advance with them or family members to ensure you do not have a long wait to see the patient. Where possible, coordinate visits with others as some of our clinical areas do restrict how many people can visit a patient – like our Close Observation Unit - and you may have to wait until other visitors leave before you can see the patient.
When you arrive at the hospital, go to main reception, and ask them to direct to you to the patient’s room. If you know which ward or floor the patient is on, you can go directly there. Check at the nursing station or ward reception if it’s okay to visit the patient and find out what room they are in.
If you are a support person or carer, you can visit out-of-hours by arranging a suitable time with the nurse in charge or afterhours manager. Please don’t visit anyone in hospital if you’re sick or you have been sick recently, and if there are particular compassionate circumstances, please contact the hospital and discuss these with the nurse in charge or afterhours manager.
Patients should have no more than TWO visitors at their bedside - at any given time.
- Personal Protective equipment (PPE) is available in all hospital locations.
- Visitors, support persons and carers must follow the direction of our staff and infection prevention and control signage which includes PPE requirements.
- Please sanitise your hands upon entry and exit of each ward/area.
What can I bring?
- You can bring patients things like books, magazines and fruit.
- Some wards like the Intensive Care Unit (ICU) do not allow flowers.
- Please contact us before bringing or sending someone flowers.