Rights and Responsibilities

Royal Hobart Hospital

Rights and Responsibilities - What you should know as a patient

Your rights are:

  • To receive free public hospital  services as a public patient.
  • To receive treatment on the basis of your health needs, regardless of your financial or health insurance status.
  • To have access to public hospital services regardless of where you live in Australia.
  • To be treated with respect, compassion and consideration of privacy which takes into account your background, needs and wishes.
  • To participate fully in the decisions about your care including admission, discharge and arrangements for continuing care.
  • To be given a clear explanation of the proposed treatment including risk and alternatives, before you decide whether you will agree to the treatment.
  • To seek a second medical opinion.
  • To give your informed consent (except in exceptional circumstances) before a procedure is carried out, including consent to participation in under-graduate health professional teaching or medical research.
  • To withdraw your consent or refuse further treatment.
  • To have access to information contained in your medical record.
  • To expect that information about your hospital care will be confidential unless the law allows otherwise.
  • To receive interpreter services if you are experiencing difficulty communicating with staff.
  • To commend health workers, to complain about your health care and/or to be advised of the procedure for expressing concern about your care.

Your Responsibilities

There are a number of things that you can do to help health workers provide better care for you.

You should:

  • Provide information that enables health care professionals to give you appropriate care and advice.
  • Treat seriously any decision made in partnership with a health professional regarding your treatment.
  • Comply with your prescribed treatment or tell your health care professional of your intention not to do so.
  • Conduct yourself in an appropriate way so as not to interfere with the well-being or rights of other patients or staff.