Contacting Mersey Community Hospital

We are a large hospital with 24-hour accident and emergency care.  We offer dedicated elective surgery and a mix of general hospital services to the local community.

Opening hours:

• Hospital hours: 24-hours, 7-days a week
• Office hours (general enquiries): 8 am to 5 pm

Address:

• Street address: Torquay Road, Latrobe TAS 7307
• Postal address: PO Box 21, Latrobe TAS 7307

Contact details:

• Phone: 03 6478 5500

Feedback, compliments and complaints

• We are happy to receive feedback from you.
• This helps us to improve our services.
• We acknowledge, review and investigate all complaints. 
• We will respond by a phone call, email or letter.

How to provide feedback

You can provide a query, comment/suggestion, compliment or complaint through our Quality and Safety Unit

• Phone: 1800 062 322
• Write to: Quality and Patient Safety Service, Tasmanian Health Service North West, PO Box 21, Latrobe, 7307
• Email: [email protected]
• Ask a staff member for a feedback form
• Use the online feedback form.

Your healthcare rights

• The Australian Charter of Health Care Rights outlines your rights as a patient of the hospital.
• This means you deserve the highest possible standard of physical and mental health.